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Question

My account is temporarily locked.

  • April 29, 2024
  • 1 reply
  • 48 views

lifedirectBlueGray705

My other account is temporarily locked. (I had to make a new one to make this topic)

This happend after I tried to set up my 2-Step Authentication.

It got an error everytime and then I got completely locked out.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • May 1, 2024

Hello lifedirectBlueGray705,

I’m here to help. I understand that your account has been locked. Please PM me the following information below for account verification and for me to create a case on your behalf:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Phone number:
Country:

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.