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My activation code doesn't work

  • April 3, 2025
  • 1 reply
  • 59 views

I just bought some Blackshark v2 X headphones, but when I try to start the THX Spatial Audio program it tells me that I need an activation code. I enter the code that they sent me to my email and it tells me that it is invalid.

Best answer by Razer.Aero

Hello ventureDarkBluecast650,

I’m here to help. I understand that you're having an issue activating the 7.1 Surround Sound. To resolve your concern, please make sure to download the 7.1 Surround Sound software here and follow the steps in this article to set up the surround sound successfully. Feel free to PM me if you need further help. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • April 3, 2025

Hello ventureDarkBluecast650,

I’m here to help. I understand that you're having an issue activating the 7.1 Surround Sound. To resolve your concern, please make sure to download the 7.1 Surround Sound software here and follow the steps in this article to set up the surround sound successfully. Feel free to PM me if you need further help. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.