I cant even remember when or where i exactly bought this keyboard, but recently i moved to the next town over and recently the razer app has not been automatically signed in and my chroma pattern has not been playing which makes it really hard to see certain keys, so i launch the app only to figure out my device has been flagged as stolen in the razer system, this is my product i bought, and i dont have proof of purchace cause of how long its been, if anyone can point me in the right direction to get help id very greatly appricate it.
Question
My BW v4 Pro is flagged as stolen, ive had it for nearly 3 years.
Raise a support ticket and include both your serial number and screenshot of the flagged-as-stolen message. The support team might be able to match the serial number to the store the keyboard was sold.
Try to come up with any shred of evidence e.g. bank statement etc.
Good luck.
I’d recommend opening a support ticket and providing your serial number along with any proof of purchase you have. Hopefully, Razer can verify the details and get this sorted out for you. Good luck!
What the...
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