i ve the same problem

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same here. Rzor should have a key generation with Registering the product.

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Hey, Insiders



Have a read of the following thread



/damaged-activation-code-kraken-x.78350/#post-768014



Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.



Otherwise, wait for one of the RAZER official stuff for further advice through this thread



Prepare the followings~~~

• Name
  
  
• S/N
  
  
• P/N
  
  
• Proof of purchase (legal receipt)
  
  
• Email address &/or RAZER ID used for registering your RAZER product
  
  
  
  
• Photo of the damaged Activation Code
  
  

Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio.

Most latest RAZER headsets are THX Spatial Audio compatible. Check it out by clicking the following link~



https://www.razer.com/p/RZ11-13000-0001

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