My Electra V2 7.1 USB headset | Razer Insider
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My Electra V2 7.1 USB headset

  • August 3, 2021
  • 1 reply
  • 3 views
B
Today synapse 2.0 doesn't recognize my headset. Do you have any idea what can be the solution? I tried to unplug it, I tried reinstalling the synapse none of these seemed to work. I also can't find it in Windows 10 USB devices.
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1 Reply

R
Does the Device Manager still detect the headset? For now, let’s uninstall the headset drivers by doing the following: -Press Windows + S on your keyboard to open the Search bar. -Type in “Device Manager” and hit Enter. -Go to Audio Inputs and Outputs. -Right-click on your Razer headset and select Uninstall device. -To completely uninstall the drivers, restart your computer. -The drivers are automatically installed on your computer after a restart. If the issue persists, PM me the serial number of your device. I can use it to verify its model and look into other possible solutions. *Thread locked to curb the conversation to PMs.
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