Today synapse 2.0 doesn't recognize my headset. Do you have any idea what can be the solution? I tried to unplug it, I tried reinstalling the synapse none of these seemed to work. I also can't find it in Windows 10 USB devices.
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Does the Device Manager still detect the headset? For now, let’s uninstall the headset drivers by doing the following:
-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Audio Inputs and Outputs.
-Right-click on your Razer headset and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
-The drivers are automatically installed on your computer after a restart.
If the issue persists, PM me the serial number of your device. I can use it to verify its model and look into other possible solutions.
*Thread locked to curb the conversation to PMs.
-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Audio Inputs and Outputs.
-Right-click on your Razer headset and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
-The drivers are automatically installed on your computer after a restart.
If the issue persists, PM me the serial number of your device. I can use it to verify its model and look into other possible solutions.
*Thread locked to curb the conversation to PMs.
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