My headphones and speakers are not compatible with the game configuration file in Razer Synapse 4.

My headphones and speakers are not compatible with the game configuration file in Razer Synapse 4.The description of the game configuration file is: "When the game is running in the foreground, your preferred THXSpatialAudio spatial sound effects or audio equalizer will automatically load. ”I can select either "THX Competitive Mode" or "THX Environmental Mode" for the game. But my game configuration file does not take effect, whether selecting game, movie, music, customization, THX competitive mode, or THX environment mode, it has no effect. The configuration file will only run with one of the four global settings: game, movie, music, or customization.