My headphones don't turn on, can you help me?

I have razer thresher 7.1 headsets, they worked perfectly, but now I want to turn them on and it doesn't work; also when plugged in to charge the battery the blue light does not appear.

If I press the power button and the battery charging cable is not connected, I briefly hear "tic tic" and then nothing.

If I press the power button and the cable to charge the battery if it is connected, nothing happens.

I do not know what to do

Extra data:

* the cable works fine because I tested it with other devices

* I tried using a different cable to connect it to an outlet and the same thing happens

* the USB device seems to work properly

* my PC recognizes when I connect and disconnect the USB and the charging cable

* I update drivers