My Huntsman Mini melted?! | Razer Insider
Skip to main content

I don't really understand what happened. Im using the OEM cord, it was plugged into my desktop, not an extender or a USB hub. The cord literally fell out of the housing. The usb is melted into the keyboard.

This is my only actually attempt at help. Razer customer service is tryin to give you every route other than an email to contact them by...
Can anyone help me find a way to contact razer?? Also, has anyone else dealt with this???

 

I don't really understand what happened. Im using the OEM cord, it was plugged into my desktop, not an extender or a USB hub. The cord literally fell out of the housing. The usb is melted into the keyboard.

This is my only actually attempt at help. Razer customer service is awful. And they try to give you every loop other than an email to contact them by...

Can anyone help me find a way to contact razer?? Also, has anyone else dealt with this???

 

 

Hello Carnelianbayfast371,

Sorry about what happened to your keyboard. I’m here to help you. Please PM me with the following, so we can initiate a ticket on your behalf:

Full name:
Email:
Mobile/Phone Number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Date of purchase: 
Place of purchase: 
Proof of purchase in a PDF file. Please save the PDF file via any online drive account here.

CookiesCookie settings