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Question

my I'd locked

  • January 18, 2025
  • 1 reply
  • 14 views

Carromseller

My account is locked 

 

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • January 18, 2025

Hi Carromseller,

Upon checking the email address associated with your Razer ID  is showing active. If your need help with your Razer account in the future, please submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and screenshots showing the issue. Kindly provide the following information to the team 
to validate our account:

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

After submitting it, send me a PM with your ticket number so I can call their attention to your case. Have a good one!

*Thread locked to curb conversation to PM.