Hello - I got this Razer black widow v3 mini hyperspeed, i got it for christmas from my brother, i opened it and set it up, i bought the mouse 2 years ago and know how to configure it well enough but, i was doing some tests on it and it rgb lights just started turning off on their own and when they did turn off i couldnt type on the keyboard, even in use - i thought it was just a bug so i tried playing minecraft but when i hold my w to go forward the keyboard turns on then off and it stops my input on my keyboard, i dont know why its doing this, my brother told me that he bought it brand new, it was just on 20 dollar less sale for black friday - i wanted to know if i did something or something is faulty with the product, if so ill probably throw it away, since i dont think i can return it and get a new one because it was online buy and it was on sale or whatever
My keyboard is being weird
- Razer Support
Hey there,
I understand that you're having a key input and RGB issues with your Razer Blackwidow V3 Mini Hyperspeed. Could you please confirm if the issue persist with or without Razer Synapse running in the background? Please try these troubleshooting steps on this link to help resolve the key input issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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