Hello, my Synapse keeps showing my laptop as grayed out, so i cant change the settings, like gaming mode or performance mode, i cant change lightning modes or anything at all

I tried reinstalling Synapse 3 many times already and no success

How can i fix this? since reinstalling the software doesnt work and i cant access to the setup of my own laptop

Its a razer blade 15 i bought back in 2018 i7 8th gen with a geforce 2070

I’m currently using Windows 11

Thanks in advance.