My laptop stuck in boot screen

PGAFX
Hi razer I have turned on my rbs laptop and it sticks at boot screen and i cant go to bios like it completely freezing Pls fix my problem asap Thanks

Oh my! Were there any hardware or software changes before the issue started? Also, did you perform the steps from this article? Have you contacted our Support Team by submitting a case? If you haven't, please send me a video showing the laptop's boot issue, including its serial number that starts with SN via PM so I can check its details and updates. Ensure to save the file via Google Drive or any online drive account, then paste the link with access to your message. I'll be locking this thread to curb our conversation privately.