I have been using this mouse for 1 year, everything has always worked perfectly! Today I reinstalled Windows, installed all the drivers, installed Razer Synaps and it does not see my mouse. After installing the program, the mouse stopped working, the cursor stands in one place, but the mouse continues to glow. After removing the program, the mouse started working again! Reinstalling the program did not help! Sometimes the mouse does not work when connected to another USB port. Perhaps this is related to the USB? In the device manager, the mouse is displayed with an exclamation mark What should I do? Please help

It's hard for me to explain everything in English, so I apologize for the mistakes! I hope something is clear in my message.