My mouse Razer Basilisk ultimate is on but synapse don't recognize the mouse is on! and my razer mouse dock is fail | Razer Insider
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I’d try to do Synapse clean reinstall:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

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