My Naga Trinity's scroll wheel won't scroll, but its not stuck.
The scroll wheel isn't stuck and the tilt and press functions work for scrolling, but using the wheel itself isn't being detected or something like that. I've tried to re-install drivers and synapse 3 itself and tried using different USB ports. I've also tried using my air duster to blow out anything but that hasn't done anything either.
This topic has been closed for comments
- I am the Lightbringer
- 4792 replies
You pretty much did all the troubleshooting already, so this is highly likely a faulty rotary encoder. Please send me the serial number of the mouse. I can use that to verify the warranty status of the device. Let's go from there.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.