My new (purchased June 2025) Deathadder Elite is wrongly sensing scroll wheel movement | Razer Insider
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My new (purchased June 2025) Deathadder Elite is wrongly sensing scroll wheel movement

  • October 22, 2025
  • 1 reply
  • 7 views

As the title says, my pretty new DA Elite suddenly started sending scrolling signals on its own. In Windows and in games the constant scroll input can be seen and in many cases significantly decreases the mouse’s usability. It is outside of the Amazon return window and the Razer warranty checker says it is out of warranty also.

 

What are my options? I paid good money for a mouse that went tits up in under 6 months.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • October 22, 2025

Hey ​@MiddleGreenrushweb151,

Let me assist you with your mouse. Can you uninstall your mouse drivers by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the scroll wheel issue you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.