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My order is stuck in customs

  • May 20, 2026
  • 1 reply
  • 12 views
K

Hello, My order is stuck in customs. Has been for the past 5 days. Could someone from support look into this for me?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • May 21, 2026

Hello Kota150,

Sorry to hear your order has been stuck in customs for the past 5 days. I understand how frustrating that can be. If the order was placed through Razer.com, please send me a PM with the details below so I can create a support ticket on your behalf:

Full name:

Email address:

 Phone number:

Order number:

Country:

*Thread locked to curb the conversation to PMs.

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