Former Ticket 260911-000624
Hey razer. I ordered 4 Screws and Bolts for my Razer Chair months ago. For some reason, the USPS could not find my address, and deliver my package. I asked you to help me correct my address and re-deliver my package again, but my package’s current situation is lost. USPS Tracking number is [removed by moderator] 395078247. The latest message from Razer Help was asking me to ask help from my local USPS, but they have no other way to track my package either. In this case, do you have any other way to solve my problems?
Thank you
Question
My order still could deliver to my address, the USPS have lost my package
Raise a new ticket and reference the former ticket number.
Simply reiterate the package was never delivered and neither USPS or post officer can locate it.
Request reship to correct address. Good luck. Also don’t post tracking numbers publicly.
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