My PC does not see headphones | Razer Insider
Skip to main content
Hello,

a problem with the Razer Electra v2 headphones, bought in 2019 in January at the Dr. Head, st. Novy Arbat, 15, Moscow, Russia. So they served well, everything worked absolutely nothing bad, but since November of this year I installed windows 11 (from a USB flash drive) under a clean one, and after I installed synapse 2.21 they first saw them and that's it good, but after 1 restart, he did not see them, I thought what was the problem, deleted the drivers, installed them again, updated the firmware for the headphones, nothing helped, after that I read and synapse support up to win 10 and I decided to switch back to win 10 even so, when I installed, I pulled the headphones out of usb and installed synapse and then only connected the ears, but still 2 restarts and that's it, the headphones don't find what to do ???

I tried everything, everything and on all forums I read everything I tried!

I did not drop the headphones, the wire was laid neatly on the table and is not bent anywhere, etc. , in general, I treat things carefully!

Please, help)

all screens











fix same probleme for me