My product number says its invalid | Razer Insider
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Question

My product number says its invalid

  • April 17, 2025
  • 1 reply
  • 115 views

I just got the Kraken v3 x headset , and I've been trying to register it. The product number on the headset was RZ04.03750300-B, but whenever I try to register it, I get an error that says the product number is invalid, im stuck over there trying to get the 7.1 audio bc i didnt get activation code.

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1 Reply

Razer.Aero
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  • Razer Support
  • April 18, 2025

Hi poofuu,

I understand that you are experiencing issues with registering your Razer Kraken V3 X to your account. The reason for this issue is that you entered the product number instead of the serial number (S/N). Please refer to this link as your guide on how to check your product's serial number. Feel free to PM me if you need further help. All the best!

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