My Razer account got locked temporarily | Razer Insider
Skip to main content
Question

My Razer account got locked temporarily

  • April 12, 2026
  • 1 reply
  • 6 views

Please help. I was trying to make a purchase and then it asked me to add my mobile number. When I tried to get the OTP it kept saying error, now my account has been locked temporarily. I need to make the purchase ASAP so I would really appreciate it if you unlocked my account. Thanks!

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
Forum|alt.badge.img

Hello there, ​@knoxxxx1020!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.