My Razer Account Temporarily locked help me | Razer Insider
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My Razer Account Temporarily locked help me

  • Mar 14, 2026 9:03 AM UTC
  • 1 reply
  • 24 views

autoLavenderMistJADE378

I can't login into my razer account. and I get an error message that the account is temporarily locked. and when I try to reset password I get error message "Unauthorized"

I dialed the wrong number. I forgot to press the extra digit, so it's locked.

 

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1 Reply

Razer.Ten
  • Razer Support
  • Mar 14, 2026 9:15 AM UTC

Hey ​@autoLavenderMistJADE378, 

With regard to your concern with your Razer Gold account, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.



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