My Razer Barracuda X headphones are presenting a slight buzzing noise and turning off without completing the programmed 15 minutes. I have had them for approximately 31 days since I bought them. They stay on as long as they are emitting a sound either on the PC or on the phone. I tried to change the settings through the mobile application, but they continue to turn off when there is no sound. Even with the battery at full capacity, it presents the same problem.
- I did a check via Bluetooth and yes, the distance with the device is acceptable, the battery is fully charged and it continues to present the buzzing noise and turns off after 1 minute.
- I tried disconnecting and connecting the headphones from the Bluetooth device and also through the dongle in addition to verifying the pairings, but it continues to present the buzzing noise and turns off after 1 minute.
- I have tried with other equipment and devices and it continues to present the same fault.
