My razer blackshark v2 hyperspeed wont turn on unless actively charging | Razer Insider
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My razer blackshark v2 hyperspeed wont turn on unless actively charging

  • March 2, 2026
  • 2 replies
  • 9 views
rushUltramarinetools809

my razer blackshark powers on when i have a charging cable attached but when i remove it it powers off. it has charge so yea idk

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2 Replies

rushUltramarinetools809

also it keeps turning off by itself even though its charged

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • March 3, 2026

Hello rushUltramarinetools809,

I'm sorry to hear you're experiencing issues with your Razer BlackShark V2 HyperSpeed. Allow me to ask a few questions to isolate the problem. Do you experience the same issue when connected to a different power outlet or USB port? Have you tried using a different charging cable or adapter to see if the issue persists? How long does it take for the headset to turn off after removing the charging cable? Please perform the troubleshooting steps to fix the issue:

  1. Ensure that there are no visible damages to the charging cable and adapter. Try using a different cable and adapter if available.
  2. Connect the headset to a different power source, such as a different USB port on your computer or a wall outlet.

If these steps don't resolve the issue, please PM me with your device serial number so I can check for other workarounds. All he best!

*Thread locked to curb the conversation to PMs.

 

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