My Razer Blackshark V2 Pro (2023) Headset Appears as a Speaker | Razer Insider
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My Razer Blackshark V2 Pro (2023) Headset Appears as a Speaker

  • February 19, 2025
  • 1 reply
  • 130 views

RIDVANK64

After updating the firmware, when I connect my headset via USB Wireless Dongle, Windows sees it as a Speaker. The sound quality is really bad.

When I connect via Bluetooth, Windows sees it as a headset. And the sounds are completely normal, but this time with equalizer etc. via Synapse. I cannot adjust the settings. And I want to use it wirelessly. I didn't have such a problem before updating the firmware. After doing this, it always acts as a speaker and I really can't hear any footsteps in any FPS games, everything is too loud. It's like I'm playing through a speaker. It's like the stereo is disabled.

 

I think the problem is related to the dongle firmware. Is there anyone who can solve this problem?

 

The firmware I updated: Razer BlackShark V2 Pro (2023) Firmware Updater | RZ04-0453

1 Reply

I have the same problem how to solve it