My Razer BlackShark V2 X does not work on my laptop. audio comes through the headset, but my mic is not being connected by Windows. It does not pick up the mic when I plug it in. I have windows 11.
Question
My Razer BlackShark V2 X does not work
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- Razer Support
Hey there,
I understand that you're having a microphone issues with your Razer BlackShark V2 X. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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