My Razer blackwidow X ultimate (mx cherry blue) issue | Razer Insider
Skip to main content

My Razer blackwidow X ultimate (mx cherry blue) issue

  • March 6, 2019
  • 3 replies
  • 14 views
I
i am having an issue with my Razer keyboard X ultimate. it is not being detected by razer synapse. I know that this certain model has been discontinue by razer. may i know if you have any steps to fix the issue?
    This topic has been closed for replies.

    3 Replies

    Jenjar
    Vanguard
    • Jenjar
    • Vanguard
    • March 6, 2019
    Is this the keyboard you have? also, what version of Razer Synapse are you using?. That keyboard is currently only supported on Synapse 2 (download here), and there is a chance you have Synapse 3 installed, which would explain why it is not working.
    Starting Guides for Razer Insider: House Rules, Posting Guidelines, Tips & Guidelines for Razer Insider, Earning Silver on InsiderRazer Support: Insider, Twitter, Other MethodsProduct Guides: Which Keyboard is Best for You?, Which Mouse is Best for You?~Razer Products Owned~DeathStalker ChromaDeathadder ChromaKraken 7.1Kraken 7.1 V2Mamba TEFireFly Hard EditionOrnata ChromaChroma HDKBase Station ChromaMamba EliteBlackwidow EliteGoliathus Control Fissure EditionNabuSwift HoodieKeyboard BagHammehead Pro V2Sphex V2 MiniKraken TEHammerhead True WirelessPBT Keycaps
    hgest
    • hgest
    • Insider Mini
    • April 7, 2019
    I can confirm this issue. Updated my Blackwidow X Ultimate and Synapse 2 yesterday and now it wont detect my keyboard. So, should i try to revert everything because Razer updates now disable my keyboard from being detected?
    hgest
    • hgest
    • Insider Mini
    • April 7, 2019
    Nvm, reverting Keyboard driver to it's 'Factory version' won't do a thing. The Synapse 2 update it's the one that causes the issue. Is there any way to stop synapse from being updated? Tried reinstalling it but it updates automatically.
    CookiesCookie settingsAccessibility statement