Razer DeathAdder V2 X Hyperspeed doesn’t work with 2.4ghz and bluetooth
The issues :
- Disconnecting and Reconnecting repeatedly
What I tried (any solutions found from internet):
-
Plugging in the mouse into another PC/Laptop. And still doesn’t work
-
Tried resetting my mouse to factory default settings.
-
Through holding down mouse button shortcuts. And still doesn’t work
-
-
Cleaned the sensor/surface from internet recommended. And still doesn’t work
-
Trying a different surface (tables/papers/2-3 mouse pad). And still doesn’t work
-
Used a different mouse.
-
Cheap 10$ mouse. It’s working fine
-
L******* mouse. It’s working fine
-
Pen Mouse (for drawing). It’s working fine
-
Plugged back Razer mouse And still doesn’t work….
-
-
Tried using the mouse with/without Razer Synapse closed. And still doesn’t work….
-
Tried restarting my PC. And still doesn’t work…
-
Tried Uninstall/Reinstall both Razer Synapse/ Drivers. And still doesn’t work.
-
Tried change new batteries with AA/AAA types. And still doesn’t work.
-
Tried DeathAdderV2Pro_FirmwareUpdater. It’s can not connect to mouse because It’s keep connecting / disconnecting
-
Tried Razer USB Hyperspeed Dongle Utility. It’s can not connect to mouse because It’s keep connecting / disconnecting
So. Above all, what I'm trying to do is fix the problem. I still can't use the mouse.
I just received this mouse on 03-02-2023 and it has been a very bad experience on many occasions. This will be the last time I try to fix the problem. But the result still didn't work....so I opened this ticket. If support can help to gain my trust razer product. and hope fully to get some good mouse device for working/gaming….