When I enter the pin code, it appears to me that it has already been reedemed, even though I am using it for the first time
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Hello Fuchsiapolytalk437,
I have limited visibility in this part of our system. Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can submit a ticket to our Razer Gold Team here. You can also reach them by clicking the green chat button at the bottom right via Live Chat to get this sorted out in real-time. Feel free to send me a PM if you need additional assistance. Have a great day!
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