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my razer hunstman TE keeps disconnecting

V
when im playing fortnite my razer hunstman TE keeps disconnecting. im not sure whether this is a faulty keyboard or if i need to turn a setting on or do something different, but ive tried many things and it will not stop disconnecting.
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    2 Replies

    V
    • voiddfn
    • Author
    • 1 reply
    • June 13, 2020
    can someone help me or i will have to refund it as it is not working properly
    Razer.Speedcr0ss
    voiddfn
    when im playing fortnite my razer hunstman TE keeps disconnecting. im not sure whether this is a faulty keyboard or if i need to turn a setting on or do something different, but ive tried many things and it will not stop disconnecting.
    Hi there! Sorry for the delay. Was everything covered? Have you contacted our Support Team via phone, chat, or email? If you haven't, please connect the keyboard to a different USB port or another computer and see if the issue persists. Does it happen while playing Fortnite? Else, send me a PM together with the device's serial number. Let's continue from there.
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