My Razer Kiyo is in use by another application | Razer Insider
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My Razer Kiyo is in use by another application

  • January 14, 2024
  • 1 reply
  • 1873 views
N

I have a Razer Kiyo and I connected it to a Windows Server Essential 2019 system. I installed Razer Synapse and I also updated the firmware of the Camera. Ther are two problems:
1- When the Synapse is up. in the Devices section, I choose Razer Kiyo. the camera image in preview window is not displayed and the message is “Camera is currently in use by another application” but I have not ran any application that uses camera.
2- The OBS does not recognize any USB camera. So I cannot use it in OBS too.
How can I solve the problem specially the second one?
PS1: on this Computer my Synapse version is 0.0.76.501

PS2: My Razer Kiyo works properly on my other computer.

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    1 Reply

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    • MagnusDoria
    • Insider Mini
    • 1 reply
    • April 26, 2024

    Hi

    I recently dealt with this same issue,for me it was because it was plugged into a Hub and High-speed USB3 port. When I moved it to a USB2 port it started working immediately (Moving it to the USB3 port again breaks it)

    Reply


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