My Razer Nari Ultimate keeps Connecting & Disconnecting | Razer Insider
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Hello, I love my Nari Ultimate, I purchased back in 2020, and since then it had no issues until last 3 days, where the Nari Ultimate keeps connecting and disconnecting.

E.g. When I am listening to Spotify, the beep sound comes and audio device is switched to Desktop speakers and then after few seconds it switches back, I tried everything from dongle recovery tool to Nari Ultimate Pair Tool, tried several other methods from various youtubers and also reinstalled everything, nothing seems to be working, I want to know if my Dongle is dead? If so, can I purchase a universal dongle for it?

Please help

Hello, I love my Nari Ultimate, I purchased back in 2020, and since then it had no issues until last 3 days, where the Nari Ultimate keeps connecting and disconnecting.

E.g. When I am listening to Spotify, the beep sound comes and audio device is switched to Desktop speakers and then after few seconds it switches back, I tried everything from dongle recovery tool to Nari Ultimate Pair Tool, tried several other methods from various youtubers and also reinstalled everything, nothing seems to be working, I want to know if my Dongle is dead? If so, can I purchase a universal dongle for it https://routerlogin.uno/?

Please help

I got this,..

Hi @akime9,

 

It’s highly likely that the dongle is defective. Please PM me the serial number so I can validate its model and check our options for a replacement wireless dongle. Thank you!

I have exactly the same problem as @akime9 

 

Did the same steps without any success. Can I also send my dongle serial number in order to buy a replacement?

 

Thanks

Hi @Razer.Zionzedd 

 

I have exactly the same problem except mine don’t reconnect back unless I unplug the dongle and then plug it back. It also feels overheated when I unplug it. Anything that can be done about it?

 

Thanks.

Hello i have the same issue keeps disconecting .. i tryed reapparing and restoring but no luck

 

best regards

 

Since yesterday I have the same problem. I love my headphones (Nari) and would like to continue using them

 

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