My Razer Synapse 3 dont recognize my mouse help | Razer Insider
Skip to main content

My Razer Synapse 3 dont recognize my mouse help


i am on windows and i dont understand why synapse didnt recognize

its a razer mamba wireless

https://gyazo.com/61d15b5d94edc5ffa00575662a4b2f27

https://gyazo.com/6641def3b11a4de4d970b22226be39d5
Did this topic help you find an answer to your question?
This topic has been closed for comments

4 Replies

Razer.Speedcr0ss
iDarkZzy
i am on windows and i dont understand why synapse didnt recognize

its a razer mamba wireless

https://gyazo.com/61d15b5d94edc5ffa00575662a4b2f27

https://gyazo.com/6641def3b11a4de4d970b22226be39d5


Hey there! Thanks for posting your concern here. Have you updated your Razer Synapse 3.0 and your mouse to its latest firmware version? By the way, does the issue happen while connecting the mouse to a different port on your PC or to a different PC?

I have this issue as well. It seems after restarting the app or your computer, it will reconnect to Synapse 3. But if the mouse goes inactive/sleep, it will lose connection to Synapse again

Razer.Speedcr0ss
Failed4life
I have this issue as well. It seems after restarting the app or your computer, it will reconnect to Synapse 3. But if the mouse goes inactive/sleep, it will lose connection to Synapse again


Hey there! Have you updated your Razer Mamba Wireless from Razer Synapse 3.0 recently?

Razer.Speedcr0ss
Hey there! Have you updated your Razer Mamba Wireless from Razer Synapse 3.0 recently?

I just bought it 3 days ago and, as far as I'm aware, have downloaded all updates possible

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings