My Razer Synapse Does not open | Razer Insider
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My Razer Synapse Does not open

  • October 20, 2026
  • 1 reply
  • 25 views
JETfastCerisePink962

I cant sign in to my razer synapse app. I had changed the password and tried again but nothing again. But on the site i can log in. When i put the password to loggin it opens the app for a sec and then it closes and says reconnect

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1 Reply

Razer.ScarletRouge
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Hey there, ​@JETfastCerisePink962 

I understand that Synapse briefly opens after you enter your credentials and then closes, displaying a "Reconnect" message. Please provide the following information below:

  1. What version of Razer Synapse are you currently using (Synapse 3 or Synapse 4)?
  2. Does the issue persist after restarting your PC?
  3. Are you receiving any specific error message besides "Reconnect"? You can upload the screenshot of the error message using this link and then send me the link once it’s uploaded. 
  4. Have you tried performing a clean reinstall of Razer Synapse?
  5. Are you using a VPN, proxy, or any security software that could be blocking Synapse's connection?


Please send me a PM along with the following information so I can investigate further. Thank you!



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