My Razer Synapse does not want to install. | Razer Insider
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Question

My Razer Synapse does not want to install.

  • June 21, 2024
  • 2 replies
  • 90 views

TheSebking

When I download the "razersynapselnstaller_v1.17.0.597.exe," a terminal opens and closes, and it does not complete the installation. I don't understand why it won't install.

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2 Replies

TheSebking
  • Author
  • Insider Mini
  • June 21, 2024

It opens this and then closes quickly, and it doesn't do anything else.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • June 22, 2024

Hi TheSebking,

Have your tried to perform the troubleshooting here? If so, PM me and help me gather the follwoing information below so I can escalate this issue to our Support Team.

MSinfo logs.
Windows version.
Razer Synapse 3 logs

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full name: 
Email: 
Mobile/Phone 
Number: 
Country: 

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