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Question

My razer synapse don't recognize my device

  • August 19, 2023
  • 1 reply
  • 39 views
M

i have three mice dav v3pro v2 pro and minise.After I reinstall the win system,My razer synapse don't recognize my device and i cant change my dpi and lod

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    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 3275 replies
    • August 21, 2023

    Hello M1LKRABBIT,

    Let me help you with your Razer devices not detected on Razer Synapse. Please try to perform a clean reinstall of Synapse, see How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows. If you need further assistance, feel free to PM me with your MSInfo and Synapse logs. Save the shareable files via any online drive account listed here. I can forward them to our Support Team during software investigation. Have a good one!

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