I bought my death adder a couple months a ago and tried to connect it to razer synapse and couldn't, I should mention that I opened the mouse up that's why you will see as the cover is woren off a bit
Question
my razer synapse is not recognising my death adder essential
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I think I sent a picture
- Razer Support
I understand that your Razer DeathAdder Essential is not detected on Razer Synapse. To fix the issue, please perform the troubleshooting steps in this article. If the same problem persists, send a PM me your mouse’s serial number and proof of purchase so I can verify its model. All the best!
*Thread locked to curb the conversation to PMs.
+1Post a picture of the bottom of your mouse - connected to PC and working
Okay
I have already sent a picture of the bottom of my mouse I am not sure if you can see it
- Razer Support
I have already sent a picture of the bottom of my mouse I am not sure if you can see it
Hi hitParrotPinkventure357,
If the troubleshooting in this article didn’t help, please send me a PM with your mouse serial number and proof of purchase so I can check some information. Save the shareable files via any online drive account listed here. Thanks!
*Thread locked to curb the conversation to PMs.
+1I have already sent a picture of the bottom of my mouse I am not sure if you can see it
Nope. Post it on imgur and share the link.
Okay and my product number is rz01 - 03850200
https://imgur.com/a/RxScj9h
+1https://imgur.com/a/RxScj9h
It’s fake.
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