My Razer Ultimate disconnects and connects all the time | Razer Insider
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Question

My Razer Ultimate disconnects and connects all the time

  • May 25, 2024
  • 2 replies
  • 27 views
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My Razer Ultimate disconnects and connects all the time, it seems that the usb / dongle is overheating, but I don't know if this is the problem, I updated the mouse to 1.07 which indicated that it solved the disconnections but it continues to give continuous errors

    2 Replies

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    • DracoILF
    • Author
    • Insider Mini
    • May 25, 2024

    Razer Viper Ultimate *

    R
    • Red420Reaper
    • Insider Mini
    • May 25, 2024

    Good luck getting assistance or a replacement product, nobody works at Razer Support and they rarely offer any sort of replacement parts.

     

    Im going on 3 weeks of my headset (Kraken V3 Pro) not working since the USB stick quit working completely (used to disconnect constantly mid game/conversation).

     

    Have yet to hear a single word from Razer Support Team in response to either of my tickets, quite shocking yet not surprised at all.

     

    Just because you pay $300.00+ for a piece of cheaply made technology; you cannot expect any bit of support or availability for parts, the company takes no responsibility.

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