Buenas tardes, hablo en español por que es mi idioma nativo. hace unas semanas mi mouse empeso a fallar en la carga, se quedaba sin cargar y aveces cargaba, (lo tube que usar con cable en varias ocaciones por que no tenia bateria) y ahora nisiquiera me carga con el cable directo, a pesar que en la aplicacion de razer marca que esta cargando. Ya lo limpie con una botella de aire comprimido y limpie con alcohol 70%. tengo el mouse hace casi un año. Siempre lo cuide, nunca tubo niguna caida. Empeso a pasar de la nada, por favor ayudenme, ya que, me encanta el mouse y no quisiera tener que cambiarlo. Muchas gracias.
Edit:
Good afternoon, I speak to you in Spanish because it is my native language. A few weeks ago my mouse began to fail to charge, it was left without charging and sometimes it charged, (I had to use it with cable on several occasions because I had no battery) and now it does not even charge me with the direct cable, although in the razer app brand that is loading. I already clean it with a compressed air bottle and clean with 70% alcohol. I've had the mouse for almost a year. Always take care of him, he never had a fall. It started to happen out of nowhere, please help me, because, I love the mouse and I don't want to have to change it. Thank you
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Thanks for sharing all that you've done so far. In this case, we may need to update the firmware of your mouse. Send me its serial number so I can verify the model and give you the download link. Let's go from there.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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