My reload was successful but I didn't receive any razer gold. | Razer Insider
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My reload was successful but I didn't receive any razer gold.

I want my money back otherwise i will take a legal serious action.
DANISH7889
My reload was successful but I didn't receive any razer gold.

I want my money back otherwise i will take a legal serious action.




Hey there! Was everything covered? Sorry to hear about your Razer Gold-related concern. Normally, the charges will be applied in a few days depending on your banking policy. It is called an authorization charge where the bank holds the funds before sending them to the merchant once the transaction is approved. If the transaction fails, the bank still holds the funds for security. You can also call your bank's customer service to check if any funds are being held. If you want to submit a ticket to our Razer Gold team, click this link. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.