My second Razer Kiyo just died the exact same way | Razer Insider
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Question

My second Razer Kiyo just died the exact same way

  • February 22, 2025
  • 2 replies
  • 91 views

chuck_stones

I purchased a Razer Kiyo in July 2021, in August 2023 I turned the ring light on during a Microsoft Teams call and after a brief moment where everything was fine, Teams reported the camera was no longer available. I unplugged the USB ended the Teams call and after plugging the USB back in, I noticed the ring light was on even though the camera was not in use. 

I restarted Teams and again, no camera. This signalled the end of my Razer Kiyo which was - of course - out of warranty. 

Like an absolute masochistic idiot, I bought replacement in August 2023. Yesterday whilst in an interview Teams call, I again adjusted the ring light due to heavy back lighting issues and guess what, THE EXACT SAME THING HAPPENED. 

Once again, my Kiyo is dead. And guess what, it's not in warranty again. 

I've had it with Razer products. 

 

I'm posting here just in case someone has a bright idea about how this can be fixed - if it can be. Firmware updates don't work as the camera is simply no longer recognised in any way. 

2 Replies

  • Insider Mini
  • March 18, 2025

I have also had 2 razer kiyos die in exactly the same way. The second one I was completely shocked that it happened again. They are way past a quality control issue when every unit predictably dies. These cameras were not cheap!


  • Insider Mini
  • November 28, 2025

Welcome me to your losers' club.

I bought it in early 2023 for streaming, but never started streaming with it. I used it for three weeks in 2025 during work conferences, and then stopped using it altogether. The webcam was simply connected to the PC. Eventually, like everyone else, it started crackling and flickering. At first, it tried to boot up, but now the PC doesn't even recognize it.