My USB for my mouse is broken I need replacment ASAP | Razer Insider
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My USB for my mouse is broken I need replacment ASAP

  • June 12, 2026
  • 1 reply
  • 4 views
K

Dear Razer Support Team,

 

I am the owner of a Razer Viper Ultimate mouse, model RC30-030501. Recently, the USB receiver that I use to connect the mouse to my computer has been damaged and no longer works.

 

I would like to know if it is possible to purchase a replacement USB receiver that is compatible with this model. Additionally, could a standard Bluetooth receiver be used instead to connect the mouse, or is a proprietary Razer receiver required?

 

I would appreciate any information regarding availability and the process to obtain a replacement.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • June 13, 2026

Hey Krustev_slv_2,

Let me check the availability of the dongle. Please send me a PM with your device serial number and region so i can check the spare part. All the best!

​*Thread locked to curb the conversation to PMs.

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