so I got a viper mini YESTERDAY and today after school I came home and turned on my laptop, my cursor didn't move, the lights were on, I saw a bit of the red laser but I think something is blocking it, I used a Q-Tip to clean my mouse and then I cleaned my mousepad, nothing, idk what I can even do at this point
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so I got a viper mini YESTERDAY and today after school I came home and turned on my laptop, my cursor didn't move, the lights were on, I saw a bit of the red laser but I think something is blocking it, I used a Q-Tip to clean my mouse and then I cleaned my mousepad, nothing, idk what I can even do at this point
Have you connected the mouse into a different USB port or computer? Please reset the mouse via Razer Synapse settings by clicking the gear icon at the top-right of Razer Synapse 3.0. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance.
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