I only got my viper v2 pro 2 months ago, and out of nowhere it stopped charging or turning on. When I plug it in, no lights turn on, no windows usb sound plays, and it doesn’t show up in the razer synapse dashboard either. I tried tapping the power/dpi button on the back, and I also tried holding it down for different amounts of seconds, and still nothing.It was flashing red before this all happened, so I believe it ran out of battery.I left it plugged in for 30 minutes just to see if it could gain a charge while unresponsive, but I still can’t get it to work.Has anyone seen this happen before? Is there anything I can do to get it working again?

Also currently having this issue with mine being just over three months. Mine is being detected by my PC and works perfectly fine plugged in, but I got this mouse for the sole purpose of being able to switch between wired and wireless. I would like some help on this issue please

My Viper V2 Pro won't charge or turn on

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

18 days ago

Home
Community Overview
Razer Support
Razer Support
My Viper V2 Pro won't charge or turn on

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™