My Viper V2 Pro won't charge or turn on | Razer Insider
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I have a viper pro v2 mouse and suddenly it stopped charging or turning on. When plugged in, the light does not come on, the usb windows sound does not play and it is not displayed on the razer synapse board. I've tried pressing the power/dpi button on the back and I've also tried holding it down for varying amounts of time but it still doesn't work.

It flashed red before this happened so I believe it was out of battery.

I left it plugged in for 30 minutes just to see if it could charge while being unresponsive, but I still couldn't get it to work.

Has anyone ever seen this happen before? Is there anything I can do to get it working again?

Hello tiendey,

I’m here to help. Were there any incidents that happened to your Viper V2 Pro before the issue? Is there any noticeable physical damage from the mouse? Please PM me your device serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. All the best!
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*Thread locked to curb the conversation to PMs.

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