I’m having a very specific charging issue with my Viper V3 Pro. My mouse does not charge while the PC is turned on and in use. When plugged in, the LED indicator flashes green briefly. It only charges when the PC is in Sleep Mode or completely Shut Down.
Question
My viper v3 pro doesn't charge correctly
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- Razer Support
Hey there,
I understand that you’re experiencing a charging issue with your Razer Viper V3 Pro. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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