Hello, my Yahoo email linked to my Razer ID has been permanently closed and I no longer have access to it.
Because of this, I cannot receive the 2-step verification code.
My Razer ID username is: Dango2008
I would like to remove the old Yahoo email and change it to a new email address so I can access my account again.
Please help me recover my account. Thank you.
Hey there,
I understand that you no longer have access to the Yahoo email linked to your Razer ID, which is preventing you from receiving the 2-step verification code and accessing your account.
For Razer ID-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit
Once you have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update. Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time.
*Thread locked to curb the conversation to PM.
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