Naga 2014 scroll wheel stops working in Chrome | Razer Insider
Skip to main content
It only seems to happen in Chrome but when I'm scrolling down a page the scroll wheel will frequently stop working. If I reload the page it comes back and works again for a while but fails again after a while.



It doesn't do it in any other browser or application so I'm positive that it's not a hardware problem.



I'm using Synapse version 2.21.



Has anyone else experienced this and if so did you ever find a fix for it? I really don't want to have to start using Edge but this problem is becoming annoying.
Try few things first clean mouse wheel with blast of air this will remove any dust from there. Second thing remove and download new chrome browser this mayby be a corrupted file or settings hard to find and cheack if anything change. Last thing you do is remove or create a new factory profile for your mouse to remove any file corruption or settings you can have in softwere. Write feedeback when you chack everything.
Do you still need assistance regarding this matter? If so, please send us a PM together with the serial number of your Razer Naga 2014. Let's continue from there.



*Moving thread to Support Forum for visibility.