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Hi My Naga pro left button seems to have lifted a little, when I press it, it moves down a little bit before making contact with the switch. I have tried blowing compressed air through the gaps around it to see it it has something in there but it seems not. Also synapse 3 will lose the mouse after about 3 mins it just shows a faded picture with a static ring on it, have uninstall it and reinstalled but nothing changed. Hope someone can help with this as this a great mouse for the games I play. Thx Allan

Hi My Naga pro left button seems to have lifted a little, when I press it, it moves down a little bit before making contact with the switch. I have tried blowing compressed air through the gaps around it to see it it has something in there but it seems not. Also synapse 3 will lose the mouse after about 3 mins it just shows a faded picture with a static ring on it, have uninstall it and reinstalled but nothing changed. Hope someone can help with this as this a great mouse for the games I play. Thx Allan

Hi Rincewind26662,

 

Can you PM me a short clip replicating the issue with your mouse’s left button so I can have a closer look? You can use Google Drive for sharing files through PM and include the serial number so I can validate your device’s model. Thank you!

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